Celune DocsFAQ
Frequently asked questions about Celune, agents, billing, and security.
General
What is Celune?
Celune is an agentic engineering platform that gives software teams a structured team of AI collaborators — not just a chatbot. Your agents understand your codebase, pick up tasks, and ship real output while you stay in control.
What is an Agent Lead?
Your Agent Lead is your primary AI collaborator inside Celune. You name them, shape their personality, and give them a voice — then they work alongside you every day, coordinating with other agents on your behalf. Learn more on the Agents page.
How is Celune different from other AI tools?
Most AI tools are single-session, single-purpose assistants. Celune is a persistent, multi-agent platform: your agents remember past work, delegate to specialists, and operate within the permissions your team defines — across every project, every day.
What is "Agentic Engineering"?
Agentic Engineering is software development where AI agents actively participate in the workflow — not just answering questions, but claiming tasks, analyzing codebases, producing outputs, and surfacing work for human review. Celune is built to make this the default way teams ship.
Getting Started
How do I create an account?
Go to app.celune.ai and click Get Started. You can sign up with your email, Google, or GitHub. Once you verify your email, you'll be guided through onboarding. See the full Getting Started guide for details.
Is there a free plan?
Yes. The Spark plan is free and lets you get started with Celune at no cost. Paid plans (Pro at $49/mo, Team at $149/mo, and Enterprise at $499+/mo) unlock higher limits, more agents, and advanced features.
How do I connect Claude Code to Celune?
Celune connects to Claude Code via the Model Context Protocol (MCP). See the MCP Setup Guide for complete walkthrough instructions on how to configure the MCP connection.
Can I use Celune without Claude Code?
Yes. The Celune dashboard works independently — you can create tasks, manage agents, and review outputs entirely through the web UI. MCP is optional but recommended for deeper codebase integration.
Agents & Features
How many agents can I create?
The number of agents depends on your plan. The free Spark plan includes one Agent Lead. Pro and Team plans support additional specialist and utility agents. Check your plan details in Settings → Billing for current limits.
Can agents talk to each other?
Yes. Your Agent Lead can delegate work to specialist agents when a task falls outside their scope or when parallel execution speeds things up. Delegation history — who handed off what and why — is tracked on every task.
What is voice mode?
Voice mode lets your Agent Lead speak out loud using text-to-speech powered by ElevenLabs. You can preview voices during onboarding and switch them later from Settings → Agent. Voice is used for updates, summaries, and conversational responses in the dashboard.
How does agent memory work?
Agents store durable notes in a database that persist across sessions. This means your agents remember relevant context from past work without you having to repeat yourself. Memory is scoped to your workspace and governed by your access controls.
Security & Privacy
Where is my data stored?
All data is stored in Supabase (PostgreSQL) hosted on cloud infrastructure. Your workspace data — agents, tasks, memory, and settings — is isolated per workspace and never commingled with other customers' data.
What is Row Level Security?
Row Level Security (RLS) is a PostgreSQL feature that enforces access control at the database level. In Celune, RLS policies ensure that every query is automatically scoped to the authenticated user's workspace — even if a bug exists in the application layer, the database enforces the boundary.
Can other users see my workspace data?
No. Workspace data is fully isolated. Users can only see data within workspaces they've been invited to, and their access is limited by their role (owner, admin, member, or viewer). RLS enforces this at the database level.
Is my data encrypted?
Yes. Data is encrypted in transit via TLS and encrypted at rest by the underlying cloud infrastructure. Sensitive fields such as API keys and credentials are never stored in plaintext.
Billing
Can I cancel anytime?
Yes. All paid plans are month-to-month with no lock-in. You can cancel at any time from Settings → Billing, and your access continues through the end of the billing period.
Is there a free trial?
The Spark plan is free with no time limit, so you can explore Celune before committing to a paid plan. Paid plans do not currently offer a separate trial period — start on Spark and upgrade when you're ready.
How do I upgrade my plan?
Go to Settings → Billing in your Celune workspace and click Upgrade. You'll see a comparison of available plans and can switch instantly using a credit card. Changes take effect immediately.
Do you offer annual pricing?
Annual pricing is available for Pro and Team plans and offers a discount over monthly billing. Contact hello@celune.ai or visit Settings → Billing for current annual pricing options.
Support
How do I get help?
The fastest way to get help is to email hello@celune.ai. You can also browse these docs or check the Getting Started guide for common setup questions.
How do I report a bug?
Email hello@celune.ai with a description of the issue, steps to reproduce it, and any relevant screenshots or error messages. Enterprise customers can also reach their dedicated support contact.
Where can I request features?
Send feature requests to hello@celune.ai. We read every message and use them to shape the roadmap. Enterprise customers can discuss feature prioritization directly with the team.